ANNUAL SOFTWARE ASSURANCE

Maintain continuity after enterprise license activation.

Annual Software Assurance is a separate 12-month commercial coverage plan tied to each eligible SBCMI software platform. It provides defined update, maintenance and support benefits without changing the underlying software-license ownership terms.

STANDARD COVERAGE

What Assurance is designed to cover

  • Software updates and maintenance releases
  • Security patches and corrective updates
  • Access to released product improvements
  • Standard technical support within published service windows
  • Periodic software health review guidance
  • Knowledge-base and product documentation access
Custom development, implementation, migration, on-site engineering, third-party infrastructure and separately scoped professional services are outside standard Assurance unless expressly stated in an order.

12-month coverage

Each Assurance purchase applies to the named eligible software platform and coverage period shown in the order record.


Manual renewal by defaultAutomatic renewal remains disabled unless a production recurring-billing capability is configured and expressly authorized by the customer.
PLATFORM-SPECIFIC COVERAGE

Annual Assurance Plans

Select the plan corresponding to the licensed SBCMI platform.

Assurance Terms →
0112 months

Asset Reliability Annual Assurance

12-month software assurance for Asset Reliability & Maintenance Suite.

USD 26,000 / year
Updates & corrective releasesStandard support coverageDocumentation access
0212 months

Energy & Utilities Annual Assurance

12-month software assurance for Energy & Utilities Optimization System.

USD 27,000 / year
Updates & corrective releasesStandard support coverageDocumentation access
0312 months

Industrial Analytics Annual Assurance

12-month software assurance for Industrial Analytics & AI Platform.

USD 32,000 / year
Updates & corrective releasesStandard support coverageDocumentation access
0412 months

Smart Manufacturing Annual Assurance

12-month software assurance for Smart Manufacturing Suite.

USD 28,000 / year
Updates & corrective releasesStandard support coverageDocumentation access
0512 months

Supply Chain Annual Assurance

12-month software assurance for Supply Chain Intelligence Platform.

USD 30,000 / year
Updates & corrective releasesStandard support coverageDocumentation access