Annual Software Assurance Terms
Draft v1.0 — production publication requires final legal review and official company identifiers.
Annual Software Assurance is a separate 12-month service attached to an eligible licensed product.
Coverage
Assurance may include maintenance releases, security patches, corrective updates, released product improvements, product documentation and standard support as described for the purchased plan.
Term
The standard term is 12 months from the activation date shown in the order record. The storefront currently treats renewal as a separate paid transaction unless recurring billing is explicitly enabled in production.
Effect of non-renewal
Expiration of Assurance does not by itself cancel an otherwise valid perpetual software license. It ends access to benefits that are contractually limited to the Assurance period.
Exclusions
Assurance does not include custom development, project implementation, data migration, on-site engineering, third-party infrastructure charges or unlimited professional services unless expressly stated.