Terms of Sale

Seller identity and official information

The contracting seller is Saahaib Albarakah Company For Manufacturing, operating under the SBCMI brand, Kingdom of Saudi Arabia. Official seller identifiers and contact channels published by SBCMI Store form part of the seller information for the transaction. Only confirmed corporate information is presented as official.

Business-customer eligibility and authority

The standard storefront is intended for purchases made on behalf of a legal entity or other business customer. The person submitting an order request confirms that the information submitted is accurate and that they are authorized to act for the purchasing entity. SBCMI may request reasonable corporate, tax, beneficial-ownership, sanctions-screening, procurement, source-of-funds or payment-source information before commercial acceptance, payment instructions, provisioning or service commencement.

Contract formation

Submitting the storefront order-review form is a request for SBCMI to review the proposed enterprise purchase and does not itself initiate a charge. The buyer confirms the order summary and accepts the applicable legal terms when submitting the request. SBCMI may issue a written order confirmation, invoice, enterprise agreement or other commercial acceptance together with approved payment instructions. Electronic acceptance evidence, timestamps, policy versions, technical logs and transaction identifiers may be retained as part of the contract record.

Price and 100% upfront payment

Unless a signed order expressly states otherwise, the displayed price is the commercial price before any tax that is legally due. Payment instructions are issued only after the applicable enterprise-order review. One hundred percent (100%) cleared payment is required before software-license provisioning, Annual Software Assurance activation or scheduled expert-support work begins.

• The standard storefront does not offer installment payment.
• Payment-provider charges borne by SBCMI do not reduce the contractual purchase price.
• Buyer-side bank, intermediary, correspondent-bank and foreign-exchange charges remain the buyer’s responsibility unless expressly stated otherwise.
• A payment authorization is not treated as cleared payment until the payment provider or bank confirms settlement status required by the order.

Order verification and payment source

High-value enterprise orders may be subject to reasonable commercial, fraud, sanctions and transaction-risk review before payment instructions are issued. SBCMI may request corporate identification, authorized-purchaser details, billing evidence, supporting order or contract documents, and source-of-funds or source-of-wealth information where appropriate to the transaction or required by a payment, banking or compliance provider. Payments must correspond to an identifiable SBCMI order, invoice or enterprise agreement. The storefront is not offered for anonymous payments, third-party payment aggregation, customer-asset custody, investment collection or financing transactions.

Taxes and electronic invoicing

Tax treatment is determined per transaction from applicable Saudi tax rules, the nature of the supply, customer status and reliable location/tax evidence. The fact that a customer is outside Saudi Arabia does not by itself guarantee a zero rate. Where the seller is required to issue a tax invoice or other electronic invoice, it is issued and retained through the applicable electronic-invoicing process required by Saudi law.

Digital delivery only — no physical shipping

Products sold through this storefront are digital software licenses, digital entitlements, Annual Software Assurance or professional services. No physical shipping is included unless a separately signed order expressly states otherwise. Standard license provisioning is targeted within the period shown in the order confirmation after full cleared payment and required verification. If no specific period is stated, SBCMI will use commercially reasonable efforts to provision promptly, subject to mandatory statutory delivery/execution rights.

License and intellectual-property ownership

Payment for a software license purchases only the contractual right to use the identified software within the agreed scope. Source code, copyright, patents, trademarks, confidential know-how and ownership of the software remain with SBCMI or the applicable rights holder unless a signed agreement expressly provides otherwise.

Implementation, integration and change control

Custom integrations, migration, configuration, training, on-site work, custom development, third-party subscriptions, cloud consumption, equipment, travel and similar project services are excluded unless expressly included in an order or statement of work. Requirements outside the documented scope require separate written approval, pricing and scheduling.

Acceptance, defects and conformity

For standard digital provisioning, delivery is evidenced by issuance of the license, entitlement, credentials or other agreed access method. A buyer should report a material defect or material non-conformity without unreasonable delay and provide sufficient technical detail for verification. Nothing in these terms excludes remedies that cannot be waived under applicable law.

Restricted and unlawful use

The buyer must use the products and services lawfully and must not use them to violate sanctions, export controls, intellectual-property rights, cybersecurity requirements, privacy/data-protection requirements or applicable sector regulation. SBCMI may suspend or refuse performance where required by law or where continuing performance would create a material legal or security risk.

Confidentiality and security

Non-public technical, commercial, security and implementation information disclosed for a transaction must be protected using reasonable confidentiality safeguards and used only for the relevant business purpose. Separate confidentiality or data-processing terms may apply where required by the scope.

Limitation and mandatory rights

To the maximum extent permitted by applicable law, neither party is responsible for indirect, incidental or consequential loss that is not reasonably attributable to a breach of an express contractual obligation. Any contractual limitation is subject to mandatory Saudi law, fraud, wilful misconduct and any liability that cannot legally be excluded or limited.

Governing law and disputes

These storefront terms are governed by the laws of the Kingdom of Saudi Arabia. Unless a signed enterprise agreement validly provides a different dispute mechanism, disputes are submitted to the competent courts of the Kingdom of Saudi Arabia, without prejudice to mandatory statutory rights or jurisdiction rules that apply to a particular customer.

Complaints and escalation

Customers should use the published customer-care channel for order, invoice, delivery, refund or service complaints. The Complaints Policy describes the information required, acknowledgement process and escalation path. Use of that process does not remove a person’s right to contact a competent regulator or exercise any non-waivable legal right.